Birmingham’s food trade runs from restaurants in the Jewellery Quarter and curry houses on Ladypool Road to takeaways on Soho Road and cafés on Erdington High Street. Each of them needs a till that keeps up in its busiest hour.
SWITCH&SAVE supplies hospitality EPOS to Birmingham venues from our office in Erdington. It is Switch&Save EPOS, the same system described on our hospitality EPOS page: a double-screen till with a customer-facing second screen, a live table plan, kitchen printing and integrated card payments, for takeaway, delivery, dine-in and collection. This page covers how it fits different Birmingham venues, and how we set it up and support it locally.
What do different Birmingham venues need from an EPOS?
| Venue | The pressure point | What helps on the till |
|---|---|---|
| Restaurants in the Jewellery Quarter, Brindleyplace or Harborne | Full tables and groups who want to pay separately | A live table plan, kitchen printing, split bills by amount, person or item, and tips |
| Curry houses and dessert parlours on Ladypool Road and Stratford Road | Large weekend groups alongside a busy takeaway and delivery trade | Dine-in, takeaway, delivery and collection on one till, with a UK postcode check and delivery fees |
| Takeaways on Soho Road, Alum Rock Road or Erdington High Street | Counter, phone and delivery orders all at once | A fast photo menu, one tap to pay or hold, and the right items sent to the right kitchen printer |
| Cafés in Digbeth, Moseley, Kings Heath or Stirchley | A morning queue and lots of small orders | A photo menu staff learn in minutes, one-tap discounts and a customer display that shows your offers |
Restaurants and curry houses
On a Saturday night, every table on the floor plan keeps its own order, the right items go to the right printer, and a table of twelve can split the bill by person, by item or by amount. If you also run a takeaway counter, those orders go through the same till. Our restaurant EPOS system page goes into table service in detail, and do you need a kitchen printer? helps you plan the kitchen.
Takeaways
Counter sales, delivery orders with a UK postcode check and delivery fees, and collection orders all run from one main screen. For caller ID on phone orders, ask us what phone set-up you need. See our takeaway EPOS system page.
Cafés and coffee shops
Keep your best sellers on the photo menu, park an order with one tap while a customer decides, and let the customer display show today’s offer. There’s more on our café EPOS page.
Comparing suppliers? Our guide to where to buy a restaurant EPOS system in Birmingham sets out what to look for.
Eat-in, takeaway and VAT
Plenty of Birmingham venues sell both eat-in and takeaway, and VAT doesn’t always treat the two the same way. In general, food eaten on your premises and hot takeaway food are standard-rated, while most cold takeaway food is zero-rated, with exceptions such as soft drinks, confectionery and crisps. HMRC’s VAT Notice 709/1 has the detail. Orders on the till are taken as takeaway, dine-in or collection, and the reports include VAT. Check the VAT treatment of your own menu with your accountant.
How do we set it up and support it from Erdington?
- Free remote demo: a 20-minute walkthrough of the till, table plan and kitchen printing. Bring your menu.
- Set-up help: we help load your menu and train your team, as agreed in your order.
- An office in Birmingham: 3A Perry Common Road, Erdington, B23 7AB. Call ahead if you’d like to visit.
- UK support after you go live: remote support Monday to Friday, 9:00am to 5:30pm, by phone, WhatsApp and email.
- Warranty: the hardware has a 24-month return-to-base warranty.
Moving from another EPOS? Check the end dates and notice periods on your current EPOS and card contracts first, and keep your old till running until the new one is set up and tested. We also supply retail EPOS and card machines across the city: see EPOS systems in Birmingham.
See Switch&Save EPOS in 47 seconds
Which features come with the till?
Fast, easy ordering. A photo menu your staff learn in minutes.
Table service. A live floor plan. Every table keeps its own order.
Kitchen printing. The right items go to the right printer.
Delivery made simple. UK postcode check and delivery fees.
Split the bill any way. By amount, by person or by item.
Customer display. Customers see their order, then your offers.
Kitchen display (KDS). Orders appear on a screen in the kitchen, as well as or instead of a printed ticket.
Self-order kiosk. Customers order and pay at a kiosk, and the order goes straight to the kitchen.
Online ordering website. Take collection and delivery orders online, straight into the till.
Real-time reports. Sales, staff, VAT and end-of-day Z reports.
Staff PINs and clock-in. Everyone logs in with their own PIN.
Card payments for Birmingham venues
The till sends each amount to the card machine, so staff don’t key it in twice, and you can take tips and split payments. Switch&Save EPOS works with DNA Payments and Teya card machines. Card processing fees are separate and are quoted by the card provider: see card machines and card machine fees.
What if the internet drops on a busy night?
You keep selling. Orders and cash sales carry on, and orders saved on the till upload automatically when you are back online. Card payments still need the card machine’s own connection.
How much does hospitality EPOS cost in Birmingham?
The price is the same wherever you are. Switch&Save EPOS starts from £349 + VAT upfront with the Complete Package. The Cloud & Care service plan is then £79 + VAT a month for months 1–12 and £39 + VAT a month from month 13, with a 12-month minimum term. A card machine is included, subject to your merchant application being approved. With the Upfront Package you can choose your card provider instead. Both packages include a double-screen EPOS till, receipt printer and cash drawer, which you own. Card processing fees are always separate.
Compare both packages, including what you pay at checkout, on our EPOS pricing page, or go straight to the Complete Package or the Upfront Package.
What the Cloud & Care service plan includes
- Cloud: sales, products and reports sync to the cloud, so you can see your reports from anywhere. Orders saved on the till upload automatically when you are back online.
- Automatic cloud backup of your products, sales and settings.
- Software updates: new features, security updates and UK rule changes such as VAT, installed automatically.
- UK support: remote support Monday to Friday, 9:00am to 5:30pm, by phone, WhatsApp and email.
- Card machine as set out in your package, with no separate card-machine rental added.
- Set-up help: we help load your menu and train your team, as agreed in your order.
The monthly fee is a service plan, not a payment for the hardware. You own the till, printer and cash drawer.
Key terms: 12-month minimum term · No change-of-mind returns · Card processing fees separate. Read the terms.
Hospitality EPOS in Birmingham: frequently asked questions
Is this a different system from your UK hospitality EPOS?
No, it’s the same Switch&Save EPOS. This page covers how we set it up for Birmingham venues and support it locally. For both packages and the full feature list, see our hospitality EPOS page.
Do you have an office in Birmingham?
Yes. We’re at 3A Perry Common Road, Erdington, Birmingham, B23 7AB. Call ahead and we’ll book a time for you to visit.
Can one till handle eat-in, takeaway and delivery?
Yes. Takeaway, delivery, dine-in and collection orders all run from the same till, with a live table plan for dine-in and a UK postcode check and delivery fees for delivery.
Which card machines work with it?
DNA Payments and Teya. Both packages include a card machine, subject to approval; with the Upfront Package you choose your card provider. Card processing fees are separate.
What support do I get after I go live?
UK remote support Monday to Friday, 9:00am to 5:30pm, by phone, WhatsApp and email. Software updates install automatically as part of the Cloud & Care service plan.
I’m opening a new venue in Birmingham. When should I get in touch?
As early as you can. Tell us your opening date on your demo, and we’ll plan the hardware, menu set-up and staff training around it.
Book a free hospitality EPOS demo
In a free 20-minute remote demo, we’ll walk you through the till, the table plan and kitchen printing, with no hard sell. Bring your menu and tell us how your venue runs on its busiest night. Book your free demo or get in touch:
SWITCH&SAVE Business Services Ltd, 3A Perry Common Road, Erdington, Birmingham, B23 7AB · 0333 0389707 · hello@switch-and-save.uk · WhatsApp +44 7432 391811