Deciding between Switch&Save and Xepos for your UK retail or hospitality business? This page breaks down the real differences in pricing, contracts, annual fees, and support — so you can make a fully informed decision.
Why UK Businesses Choose Switch&Save Over Xepos
Xepos is a well-known EPOS provider for UK convenience stores, newsagents, and retail businesses. But once businesses understand the full cost picture — particularly the hidden annual licence fee charged from year two onwards — many choose Switch&Save instead.
Switch&Save includes software, support, and all core EPOS features in one transparent package. There is no annual licence fee, no separate card machine contract, and no surprise charges after the first year. What you agree on day one is what you pay throughout.
Switch&Save vs Xepos — Key Differences
Here’s where the two systems differ most significantly for UK businesses:
The Hidden Annual Licence Fee
Xepos charges an annual licence fee of £150 per device per year from year two onwards. This is mandatory, auto-renewing, and on top of the monthly subscription. For a business with three terminals, that’s £450 per year in licence fees alone — a cost that doesn’t exist with Switch&Save.
Monthly Software Costs
Xepos charges £35–£60 per month for EPOS software. Switch&Save includes all software at no monthly fee. Over a 24-month contract, that’s a difference of up to £1,440 in software costs — before the annual licence fee is added.
Two Contracts vs One
With Xepos, your EPOS and card payments are separate contracts. XEPAY card machines require an additional 18-month agreement with its own exit terms — full remaining balance payable upfront if you leave early. Switch&Save integrates EPOS and card payments under one arrangement, one set of terms, and one support contact.
Support & Engineer Call-Outs
Switch&Save provides free 24/7 UK support including engineer assistance as part of your package. With Xepos, engineer call-outs are not included in the contract — if you need on-site help, that’s an additional charge.
AI-Powered EPOS Features
Switch&Save EPOS includes AI-powered sales forecasting, automated stock reordering, and customer behaviour analytics as standard. Xepos does not offer AI capabilities in its EPOS platform.
Switch&Save EPOS — What’s Included
Every Switch&Save EPOS system includes the following at no extra cost:
Card Payment Partners
Switch&Save partners with multiple leading UK card machine providers — including Teya, Dojo, and Takepayments — giving you the freedom to choose the right payment partner for your business. Unlike Xepos, which locks you into a separate XEPAY contract with its own 18-month term and exit fees, Switch&Save’s card payment partnerships are flexible. All partners accept major cards, contactless, Apple Pay, and Google Pay.
Real-Time Inventory Management
Full stock management included — live updates, low-stock alerts, multi-variant support, and detailed reports. Works for convenience stores, newsagents, off-licences, and any retail format.
Free Software & No Annual Licence Fee
Switch&Save software is included free. No monthly fee. No annual licence. No escalating charges after year one. The price you agree is the price you pay.
Free 24/7 UK Support
Round-the-clock UK support — including engineer assistance — at no extra charge. If something goes wrong, we’re there. No call-out fees, no waiting for a callback during business hours only.
Business Finance for Your Business
Switch&Save customers can access flexible business finance through YouLend — repaid as a percentage of card sales, with no fixed monthly repayments and fast decisions. This is a Switch&Save exclusive; Xepos does not offer any business finance facility.
Can I Switch from Xepos to Switch&Save?
Yes. Our team can help you review your current Xepos contract and plan a smooth transition to Switch&Save EPOS. Many businesses find that the savings on software, annual licence fees, and support costs cover the transition within months. Call 0333 0389707 to speak with a specialist.
Visit us at: 3A Perry Common Road, Erdington, Birmingham, B23 7AB
Call us: 0333 0389707
Email: hello@switch-and-save.uk
Monday to Friday: 9am – 5:30pm
Switch&Save Business Services Ltd provides EPOS systems, card machines, and business finance to UK retail and hospitality businesses — with free software, free support, and pricing that never surprises you.
