1. Introduction
At SWITCH&SAVE EPOS, we are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, and services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal data:
2.1 Personal Information
- Full name
- Business name
- Email address
- Phone number
- Billing and delivery address
2.2 Business Information
- Company details
- Transaction data
- Order history
2.3 Technical Data
- IP address
- Browser type and version
- Device information
- Website usage data
2.4 Payment Information
- Payment details are processed securely via third-party payment providers
- We do not store full card details
3. How We Use Your Information
We use your data to:
- Process orders and deliver products
- Provide EPOS software, support, and services
- Communicate with you regarding your account or orders
- Improve our website and services
- Send marketing communications (only with your consent)
- Comply with legal and regulatory obligations
4. Sharing Your Information
We may share your data with trusted third parties, including:
4.1 Service Providers
- Payment processors
- Delivery partners
- IT and hosting providers
4.2 Business Partners
- Finance providers (e.g. YouLend)
- Card machine providers
4.3 Legal Authorities
- When required by law or to protect our rights
⚠️ We only share data necessary for the purpose and ensure appropriate safeguards are in place.
5. Business Finance & Third-Party Services
When you apply for finance or payment services:
- Your information may be shared directly with third-party providers
- Their own privacy policies and terms will apply
- SWITCH&SAVE EPOS is not responsible for how third parties use your data
6. Data Storage & Security
We take appropriate security measures to protect your data, including:
- Secure servers and encrypted systems
- Restricted access to personal data
- Regular security monitoring
We retain data only as long as necessary for business or legal purposes.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise these rights, contact us using the details below.
8. Cookies
Our website uses cookies to:
- Improve user experience
- Analyse website traffic
- Support marketing activities
You can control or disable cookies through your browser settings.
9. Marketing Communications
We may send you marketing emails or messages if:
- You have opted in, or
- You are an existing customer (where permitted by law)
You can unsubscribe at any time using the link in our communications.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for:
- Their content
- Their privacy practices
We recommend reviewing their policies before sharing data.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.
12. Contact Us
For any privacy-related questions or requests:
SWITCH&SAVE EPOS
- Phone: 0333 038 9707
- WhatsApp: +44 7432 391811
- Website: https://switch-and-save.uk
- Email: hello@switch-and-save.uk